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Do you have a store in my area?
Sorry, we do not have a storefront and only serve our customers through our online store. Items cannot be picked up from our location because most of our items ship from various locations throughout the country. We are happy to arrange for delivery anywhere in the lower 48 states.
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What if I do not like to order online. Can I order on the phone?
We want our customers to be comfortable with their shopping experience. If you do not like shopping online you can call us to place your order. We are available via telephone Monday - Friday from 9am - 9pm . If you reach our voice mail then all operators are busy helping other customers. Please leave a message. We will return the call.
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How much is shipping?
Shipping charges are calculated in the shopping cart upon checkout. The charges are based on the weight of the product and the shipping zip code. You may put items in the shopping cart and fill out the shipping information to get a shipping quote. The shipping will be provided before a credit card is asked for so you can always use the back button once you have the information. You may also call us for a shipping quote. We will be more than happy to assist you.
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How long will it take to receive my order?
Each item on our website provides an estimated delivery at the bottom of the item page. Most items ship within a few days and take about 5 - 9 business days for delivery. Some items are made to order and take 3 - 4 weeks for delivery. Please check the item page for the delivery time of each product.
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Something arrived damaged can I get a replacement?
When items are shipped there can occasionally be damage to part of the item. If you product arrives damaged please give us a call and we will get you the part you need to fix the problem for you.
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Do you have a catalog?
We are now preparinga print catalog at this time. Customers who need pictures to show purchasing committees have successfully used printed copies of Web Pages from the internet. If you need additional pictures emailed we will be happy to help you
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What do you do with my contact information?
We will never sell or provide your information to any source unless related to the processing of your order. When you place an order in our system, we will email you a confirmation and upon your products shipping, we will email you tracking information. Many of our products are shipped factory direct; in these cases we provide your contact information to the vendor in order to allow them to ship your product(s) |
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